Do I Have To Take My Car To A Shop That My Insurance Company Recommends?

New Look Collision Repairs

If you are involved in a car accident, the insurance company will likely recommend a specific collision repair shop. Contrary to popular opinion, you reserve the freedom to have the collision repairs performed at your preferred shop. Under the law, you are not obligated to adhere to the wishes of your insurance company.

An overwhelming majority of insurance companies have contracts with various collision shops in your area. Although this may save the insurance company some money, it may not always of any benefit you the customer. In exchange for the extra business, the body shop gives the insurance company a discount on parts and labor fees. While the repairs may be adequate in the eyes of the insurance company, there is no guarantee that you will be completely satisfied with the workmanship.

Ideally, insurance companies would like for nearly 50 percent of their claims to go to their contracted auto body shops. In an effort to deter you from going to another repair shop, the insurance company may warn you that they may not be able to warranty the repairs. Another scare tactic used by the insurance company is to alert the customer that there could be an extended waiting period.

The truth of the matter is that a well-respected collision shop always provide warranties to their customers. Reputable body shops have in-depth knowledge on how to handle insurance claims. The process of obtaining an estimate is usually quick and hassle-free.

If you are in need of an auto body repair, keep in mind that you retain the right to choose your own collision shop. If the insurance company’s recommended shop does an unsatisfactory job, you will either have to pay another shop to redo the repairs or just live with the shoddy workmanship.

Before making a final decision, take the time to obtain estimates from several collision repair shops.   New Look offers a free, online estimate tool to help you assess the cost of repairs. You need to make sure that the shop provides an extensive warranty on all of their work. It is also a good idea to inquire about the shop’s overall experience and knowledge about your particular vehicle. The bottom line is to make sure you’re comfortable with your insurance companies recommendation or exercise your right to choose one you feel best suites your needs.

Motorists residing in Scottsdale and surrounding areas are strongly encouraged to contact New Look Collision Center. The friendly staff will be more than happy to address all of your questions or concerns and get you back on the road running like new.